Understand how ElderZha collects, uses, and protects user information while delivering elder-focused digital services.
02 April 2026
Welcome to ElderZha. We respect the privacy of elders, families, caregivers, and all visitors who use our website, mobile application, and related digital services. This Privacy Policy explains how we collect, use, store, and protect personal information.
We may collect your name, email address, phone number, age group, login details, service preferences, emergency contact details, and any other information voluntarily provided while using ElderZha.
We may automatically collect technical information such as IP address, browser type, operating system, device identifiers, pages visited, click patterns, and other usage data for analytics, safety, and performance improvement.
Where applicable, users may voluntarily provide medicine reminder details, food reminder preferences, wellness-related information, or routine support inputs to help ElderZha deliver relevant features.
Information may be used to operate the platform, provide reminders and alerts, personalize user experience, improve services, communicate updates, provide customer support, maintain platform security, and comply with legal requirements.
We do not sell personal information. We may share information only with trusted service providers, authorized caregivers or family members, technical support partners, or legal authorities when required by law.
Our website may use cookies and similar tools to remember preferences, improve user experience, analyze traffic, and optimize performance.
We use reasonable technical and organizational safeguards to protect information from unauthorized access, misuse, alteration, or disclosure. No online platform can guarantee absolute security, but we work to maintain appropriate protection.
We retain information only as long as necessary for service delivery, support, legal compliance, record keeping, dispute resolution, and platform improvement.
Subject to applicable law, users may request access, correction, or deletion of their personal data. Users may also contact us for questions regarding consent, usage, or data handling.
We may revise this Privacy Policy from time to time. Any updated version will be posted on this page and become effective from the date of publication.
For any privacy-related questions or requests, please contact us at info@elderzha.com.